FAQ


➕ How to Sign up?

Sign up through our registration page.

If you encounter any problem, please contact us thru email: [email protected].


➕ How do I make deposits?

Here's the Step-by-step procedure for deposit to CGA GAMES!

  1. Download CGA WALLET.
  2. Top up your CGA Wallet by exchanging CGA Coins.
  3. Transfer your funds from CGA Wallet to CGA Games Wallet.

➕ How do I make Withdrawals?

Go to Wallet, click withdrawal, input your CGA Wallet address and amount and click withdraw. You will receive your funds real-time.


➕ Do you have KYC Verifications?

None, we don’t have verification on our site. However, there's some reason that we might ask for the KYC for us to check if you are a real person or for other legal reasons that we may be required to do so under our Privacy Policy.


➕ What do I need to do if I lost my password?

Just go to the login site and click the forgot password and you will be asked for your registered email address for the reset password link. We require our customers to change their password from time to time for security purposes.


➕ Do you have Welcome Bonus?

Sorry but we don’t have Welcome bonus to offer as players can deposit and withdraw anytime, with no limits, and no rollover requirements to meet so we are not offering Welcome bonus. However, you can earn rewards by playing games via our site. Terms and conditions apply. You may also visit our News Page for any ongoing promotions.


➕ Do you have a mobile app?

Our site is mobile and desktop friendly/enabled. You can enjoy playing using both devices.


➕ Can I sell my CGA coins to other players?

Yes, you can do that as P2P transactions. You may also receive CGA Coins from other players if you don’t want to make a deposit.


➕ Do you accept bitcoin currency or other crypto?

Unfortunately, no. We only have one currency which is CGA Coins. But, you can exchange your bitcoin or other currency to CGA. You can use an exchange site such as explace.net.